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1 Rookie

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1 Message

587

May 10th, 2024 03:30

email scam?

I received an email from Communications@dell.com which reads "Dell Technologies takes the privacy and confidentiality of your information seriously. We are currently investigating an incident involving a Dell portal, which contains a database with limited types of customer information related to purchases from Dell. We believe there is not a significant risk to our customers given the type of information involved." 

It includes a few links in the body of the email.  is this scam or a valid email?

5 Practitioner

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5K Posts

May 10th, 2024 03:41

It is valid email from Dell.  The same inquiry was being confirmed at this conversation.

https://www.dell.com/community/en/conversations/customer-care/is-this-from-dell/663c4371f8f6be1eb2b64ae9

Moderator

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25.1K Posts

May 10th, 2024 03:41

Hi,

I've replied to you via PM.

1 Rookie

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1 Message

May 10th, 2024 07:38

No apologies to customers in the email.  Poor form Dell

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